Privacy Policy
How Creeks Tours & Travel collects, uses, shares and protects personal data, and how to exercise your rights.
Cookie Policy and Consent Wording
The cookies and similar technology creekstours.com uses, and how consent works if optional tools are added.
Website Terms of Use
The terms that apply when you use creekstours.com.
Booking Terms & Conditions for Tours and Safaris
The terms that apply when you book a tour or safari with Creeks Tours & Travel.
Cancellation, Amendment & Refund Policy
How cancellations, date changes, traveller substitutions and refunds work.
Assumption of Risk, Release & Indemnity
The risk acknowledgement each adult traveller signs before a safari, and the parent or guardian consent for minors.
Travel Insurance, Health, Visa & Documentation Requirements
Insurance, health, visa, passport and permit requirements for East African travel.
Force Majeure, Government Action & Safety Advisories Policy
How we handle severe weather, closures, government action and other events outside anyone's control.
Minors, Families & Child Safeguarding Policy
How we protect children on our trips, and the rules for families travelling with minors.
Complaints & Dispute Resolution Procedure
How to raise a problem during or after a trip, and how we respond and escalate.
Marketing, Newsletter & Communications Consent
How we use email and WhatsApp for service messages and, with your consent, marketing.
Photo, Video & Testimonial Release
Optional permission for Creeks Tours & Travel to use your photos, video or testimonial.
Supplier, Third-Party Services & Local Operator Disclaimer
Our role when hotels, airlines, guides, park authorities and local operators provide parts of your trip.
Summary of Key Terms
A plain-English summary of our booking, cancellation, insurance and privacy terms.